GRANDE COMMUNICATIONS

We're Here For You

WE’RE HERE FOR YOU

When Grande called they had a serious image problem. They were thought to be a second tier cable company. The campaign established them as the leader in customer service and product innovation. And since so many customers despise their Time Warner experience, the switch to Grande surpassed their goals. Grande employees will do whatever they can to help their customers. The idea just tapped into what they were already doing. “When We Say We’re Here For You, We Mean It” WORKED and entertained as well. The spots made people smile and laugh but more importantly, they made them go and sign up.